Outsourcing tasks to a third-party has become a fairly common solution for small- to mid-sized businesses who need to free up internal resources and save money on projects. This is because when done correctly, outsourcing to a third-party can bring…
Trade in Your Old Phones for VoIP or Skype for Business-Ready Phones (Rebate Offer)
For a limited time, trade in your old phones for up to $100 per phone and get VoIP or Skype for Business-ready phones for your business. From now until June 30, you can trade in your old Polycom phones and…
How the UCaaS Migration Process is Improving
As cloud technology continues to advance, more and more business operations are migrated over onto the cloud, leading to significant growth in the cloud communications (UCaaS) market in recent years. Gartner, in its recent UCaaS Magic Quadrant report, predicted that…
The Phone is Still the #1 Option for Your Company’s Customer Service
Consumers have more open business communication channels than ever before. Between website chats, emails and contact forms, actually calling a company almost feels old-fashioned. Is there credibility to the death of over the phone customer service? Do you know what…
How to Improve VoIP Call Quality
2017’s SIP Survey, conducted by The SIP School, was commissioned to learn the most common issues that occur during phone system implementation. While reading through the results of the study, there was one question and answer that stood out to…
Selecting a VoIP Provider
VoIP is nothing new, but it is something wonderful. It stands for Voice over Internet Protocol; it’s a phone service over the internet. Since VoIP converts your conversations into a digital signal, you can opt to make calls using soft…
2017 Polycom Phone Trade-in Rebate!
Polycom, who is a leading VoIP phone hardware provider, has a very exciting promotion that is good up until June 30, 2017. They are providing rebates for when you upgrade/replace five or more phones, so that you are using the latest…
Managed vs Non-Managed Network Switches – What Kind of Switch Do I Need?
When it comes to network Ethernet switches for your business, there are many brands, types, sizes and features to decide from. The first rule of thumb is not to go on the cheap and do not short-change yourself. A network…
Internet Redundancy for POS (Point of Sales) Systems
As more business systems are moving to the Internet or “cloud,” quality and reliable Internet connections are becoming essential pieces to every organization. Every business relies on e-mail, online bank access or ordering supplies, but even when those systems aren’t…
We Are All Ready for Summer, but Is Your Server Room Prepared?
While it sounds silly asking if your server room is ready for summer, the truth is that just like checking your home smoke detectors, there are actions that you should take during this time of the year. One of the…