by Al Kator | Mar 21, 2019 | Uncategorized
Outsourcing tasks to a third-party has become a fairly common solution for small- to mid-sized businesses who need to free up internal resources and save money on projects. This is because when done correctly, outsourcing to a third-party can bring with it many...
by Al Kator | Mar 1, 2019 | Uncategorized
For a limited time, trade in your old phones for up to $100 per phone and get VoIP or Skype for Business-ready phones for your business. From now until June 30, you can trade in your old Polycom phones and get a free rebate when you replace 5 or more phones. Ready to...
by Al Kator | Dec 28, 2018 | Uncategorized
As cloud technology continues to advance, more and more business operations are migrated over onto the cloud, leading to significant growth in the cloud communications (UCaaS) market in recent years. Gartner, in its recent UCaaS Magic Quadrant report, predicted that...
by Al Kator | May 21, 2018 | Uncategorized
Consumers have more open business communication channels than ever before. Between website chats, emails and contact forms, actually calling a company almost feels old-fashioned. Is there credibility to the death of over the phone customer service? Do you know what...
by Al Kator | Apr 20, 2018 | Uncategorized
2017’s SIP Survey, conducted by The SIP School, was commissioned to learn the most common issues that occur during phone system implementation. While reading through the results of the study, there was one question and answer that stood out to us: Which areas — when...
by Al Kator | Apr 3, 2018 | Uncategorized
VoIP is nothing new, but it is something wonderful. It stands for Voice over Internet Protocol; it’s a phone service over the internet. Since VoIP converts your conversations into a digital signal, you can opt to make calls using soft services, which consists of...