Why You Should Hire an Outsourced Telecom Manager

Why You Should Hire an Outsourced Telecom Manager

Outsourcing tasks to a third-party has become a fairly common solution for small- to mid-sized businesses who need to free up internal resources and save money on projects. This is because when done correctly, outsourcing to a third-party can bring with it many...
How the UCaaS Migration Process is Improving

How the UCaaS Migration Process is Improving

As cloud technology continues to advance, more and more business operations are migrated over onto the cloud, leading to significant growth in the cloud communications (UCaaS) market in recent years. Gartner, in its recent UCaaS Magic Quadrant report, predicted that...
How to Improve VoIP Call Quality

How to Improve VoIP Call Quality

2017’s SIP Survey, conducted by The SIP School, was commissioned to learn the most common issues that occur during phone system implementation. While reading through the results of the study, there was one question and answer that stood out to us: Which areas — when...
Selecting a VoIP Provider

Selecting a VoIP Provider

VoIP is nothing new, but it is something wonderful. It stands for Voice over Internet Protocol; it’s a phone service over the internet. Since VoIP converts your conversations into a digital signal, you can opt to make calls using soft services, which consists of...