by Al Kator | Jun 19, 2018 | Business Phone
Running a business is a full-time job. As a business owner, you’re required to balance multiple tasks every day and the truth is, there are probably a few elements of your business you know need reevaluation. One common problem area businesses owners struggle with, is...
by Al Kator | Jun 19, 2018 | Business Phone, Business Phone Providers
A new business phone setup can be stress inducing. Not only do you have to ensure your business avoids downtime, but all your employees also need to quickly learn how to use the system to keep your business operating properly. A poorly planned transition increases the...
by Al Kator | May 21, 2018 | Uncategorized
Consumers have more open business communication channels than ever before. Between website chats, emails and contact forms, actually calling a company almost feels old-fashioned. Is there credibility to the death of over the phone customer service? Do you know what...
by Al Kator | Apr 20, 2018 | Uncategorized
2017’s SIP Survey, conducted by The SIP School, was commissioned to learn the most common issues that occur during phone system implementation. While reading through the results of the study, there was one question and answer that stood out to us: Which areas — when...
by Al Kator | Apr 3, 2018 | Uncategorized
VoIP is nothing new, but it is something wonderful. It stands for Voice over Internet Protocol; it’s a phone service over the internet. Since VoIP converts your conversations into a digital signal, you can opt to make calls using soft services, which consists of...
by OnlineCTS | Apr 17, 2017 | Uncategorized
Polycom, who is a leading VoIP phone hardware provider, has a very exciting promotion that is good up until June 30, 2017. They are providing rebates for when you upgrade/replace five or more phones, so that you are using the latest and greatest VoIP hardware....
by OnlineCTS | Mar 22, 2017 | Uncategorized
When it comes to network Ethernet switches for your business, there are many brands, types, sizes and features to decide from. The first rule of thumb is not to go on the cheap and do not short-change yourself. A network switch is the backbone of your critical...
by OnlineCTS | Feb 14, 2017 | Uncategorized
As more business systems are moving to the Internet or “cloud,” quality and reliable Internet connections are becoming essential pieces to every organization. Every business relies on e-mail, online bank access or ordering supplies, but even when those systems aren’t...
by OnlineCTS | Oct 27, 2014 | Uncategorized
While it sounds silly asking if your server room is ready for summer, the truth is that just like checking your home smoke detectors, there are actions that you should take during this time of the year. One of the primary items you should be checking is your...
by OnlineCTS | Sep 9, 2014 | Uncategorized
Every business has a hardware firewall that protects your servers and data from hackers and the “bad guys.” In some cases you can use the router that your Internet provider gives you, but even they recommend using your own firewall/router. Typically,...
