Running a business is a full-time job. As a business owner, you’re required to balance multiple tasks every day and the truth is, there are probably a few elements of your business you know need reevaluation. One common problem area…
How to Pick a Business Phone Provider
A new business phone setup can be stress inducing. Not only do you have to ensure your business avoids downtime, but all your employees also need to quickly learn how to use the system to keep your business operating properly.…
The Phone is Still the #1 Option for Your Company’s Customer Service
Consumers have more open business communication channels than ever before. Between website chats, emails and contact forms, actually calling a company almost feels old-fashioned. Is there credibility to the death of over the phone customer service? Do you know what…
How to Improve VoIP Call Quality
2017’s SIP Survey, conducted by The SIP School, was commissioned to learn the most common issues that occur during phone system implementation. While reading through the results of the study, there was one question and answer that stood out to…
Selecting a VoIP Provider
VoIP is nothing new, but it is something wonderful. It stands for Voice over Internet Protocol; it’s a phone service over the internet. Since VoIP converts your conversations into a digital signal, you can opt to make calls using soft…
2017 Polycom Phone Trade-in Rebate!
Polycom, who is a leading VoIP phone hardware provider, has a very exciting promotion that is good up until June 30, 2017. They are providing rebates for when you upgrade/replace five or more phones, so that you are using the latest…
Managed vs Non-Managed Network Switches – What Kind of Switch Do I Need?
When it comes to network Ethernet switches for your business, there are many brands, types, sizes and features to decide from. The first rule of thumb is not to go on the cheap and do not short-change yourself. A network…
Internet Redundancy for POS (Point of Sales) Systems
As more business systems are moving to the Internet or “cloud,” quality and reliable Internet connections are becoming essential pieces to every organization. Every business relies on e-mail, online bank access or ordering supplies, but even when those systems aren’t…
We Are All Ready for Summer, but Is Your Server Room Prepared?
While it sounds silly asking if your server room is ready for summer, the truth is that just like checking your home smoke detectors, there are actions that you should take during this time of the year. One of the…
Firewalls – Keeping the Hackers out and Your Employees More Productive
Every business has a hardware firewall that protects your servers and data from hackers and the “bad guys.” In some cases you can use the router that your Internet provider gives you, but even they recommend using your own firewall/router.…