Are you in charge of selecting your company’s cloud provider? Not sure where to begin? You’re not alone. It’s a big choice that can have a ripple effect across your entire enterprise. If you’re looking for an easy answer, you…
How to Evaluate Your Communication Technology for 2019
Ah, the final quarter of 2018, when everyone is scrambling to spend their end-of-year IT budgets while simultaneously making critical decisions about the year to come. Even with the pleasant holiday season to enjoy, there’s an overwhelming pressure to make…
Should Your Business Invest in Fiber Internet?
Imagine your business lost its internet connection. Could you honestly fulfill any of your business functions? When the internet goes out, most employees twiddle their thumbs at their desks until it’s fixed, creating costly downtime. Yet businesses still put up…
Do Businesses Need Desk Phones Anymore?
Everyone has a cell phone these days. Well, nearly everyone, as the Pew Research Center found that 95% of Americans currently own some kind of a mobile communication device. Consequently, the home phone has almost died off entirely. Yet, while…
SIP Trunking Explained: Reducing Business Phone Costs
In recent years, many businesses have adopted Voice over Internet Protocol (VoIP) as the standard of unified communications without a second thought to how they will scale their communications. While VoIP certainly offers strong benefits for small and large businesses,…
How to Maximize your Sales Team’s Output with G-Suite’s Prodoscore Integration
Find yourself managing a remote sales team? In theory, it shouldn’t be too difficult. Everything your team needs can be accessed from G-Suite (Google’s suite of business software), yet your team’s sales are low. This is where one of G-Suite’s…
Creating a Better Customer Experience with SD-WAN
Today’s customers expect to have their questions answered promptly. The availability of information on the Internet has shifted brand control away from businesses and to consumers who can search for any answers they desire within seconds. This shift has created…
How to Improve Your Sales Department with Salesforce Phone Integration
Are you familiar with the term Computer Telephony Integration (CTI)? If your business revolves around the phone, CTI is something you need know about. According to Salesforce, CTI is the practice of tying your phone system together with your computer…
How a Phone System Consultation Helps Diagnose Larger Business Issues
Running a business is a full-time job. As a business owner, you’re required to balance multiple tasks every day and the truth is, there are probably a few elements of your business you know need reevaluation. One common problem area…
How to Pick a Business Phone Provider
A new business phone setup can be stress inducing. Not only do you have to ensure your business avoids downtime, but all your employees also need to quickly learn how to use the system to keep your business operating properly.…