Running a business is a full-time job. As a business owner, you’re required to balance multiple tasks every day and the truth is, there are probably a few elements of your business you know need reevaluation. One common problem area…
How to Pick a Business Phone Provider
A new business phone setup can be stress inducing. Not only do you have to ensure your business avoids downtime, but all your employees also need to quickly learn how to use the system to keep your business operating properly.…
The Phone is Still the #1 Option for Your Company’s Customer Service
Consumers have more open business communication channels than ever before. Between website chats, emails and contact forms, actually calling a company almost feels old-fashioned. Is there credibility to the death of over the phone customer service? Do you know what…
How to Improve VoIP Call Quality
2017’s SIP Survey, conducted by The SIP School, was commissioned to learn the most common issues that occur during phone system implementation. While reading through the results of the study, there was one question and answer that stood out to…
Selecting a VoIP Provider
VoIP is nothing new, but it is something wonderful. It stands for Voice over Internet Protocol; it’s a phone service over the internet. Since VoIP converts your conversations into a digital signal, you can opt to make calls using soft…