When it comes to internet service, many businesses focus solely on bandwidth. However, it’s important to remember that bandwidth is not the only factor to consider when evaluating your internet service. Quality of Service (QoS) is another crucial aspect that…
5 Surprising Benefits of VoIP for Your Business
There are many benefits that VoIP (Voice over Internet Protocol) can bring to businesses of all sizes, but here are a few key reasons why small businesses in particular can benefit from switching to VoIP: Cost-effective: VoIP systems often have…
Partner Spotlight – Switchfast Technologies
Since launching in 2012, we’ve grown from a small organization built around our creative problem-solving skills into a well-oiled and connected business. Today, we offer more services than ever and collaborate with over 100 industry partners, which allows us to…
Do Businesses Need Desk Phones Anymore?
Everyone has a cell phone these days. Well, nearly everyone, as the Pew Research Center found that 95% of Americans currently own some kind of a mobile communication device. Consequently, the home phone has almost died off entirely. Yet, while…
SIP Trunking Explained: Reducing Business Phone Costs
In recent years, many businesses have adopted Voice over Internet Protocol (VoIP) as the standard of unified communications without a second thought to how they will scale their communications. While VoIP certainly offers strong benefits for small and large businesses,…
Creating a Better Customer Experience with SD-WAN
Today’s customers expect to have their questions answered promptly. The availability of information on the Internet has shifted brand control away from businesses and to consumers who can search for any answers they desire within seconds. This shift has created…
How a Phone System Consultation Helps Diagnose Larger Business Issues
Running a business is a full-time job. As a business owner, you’re required to balance multiple tasks every day and the truth is, there are probably a few elements of your business you know need reevaluation. One common problem area…
How to Pick a Business Phone Provider
A new business phone setup can be stress inducing. Not only do you have to ensure your business avoids downtime, but all your employees also need to quickly learn how to use the system to keep your business operating properly.…